Privacy Policy

Mr Jignesh Patel is committed to safeguarding your privacy. Contact us if you have any questions or concerns regarding the use of your Personal Data and we will gladly assist you. By using this site or our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

• Definitions used in this Policy
• Data protection principles we follow
• What rights do you have regarding your Personal Data
• What Personal Data we gather about you
• How we use your Personal Data

Personal Data – any information relating to an identified or identifiable natural person.

Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.

Data subject – a person whose Personal Data is being Processed.

Child – a person under 16 years of age.

We / us – Mr Jignesh Patel.

We promise to follow the following data protection principles:

• Processing is lawful, fair and transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
• Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
• Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
• Processing is limited to a time period. We will not store your Personal Data for longer than needed.
• We will do our best to ensure the accuracy of data.
• We will do our best to ensure the integrity and confidentiality of data.

The Data Subject has the following rights:

• Right to information – you have the right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained, and why and by whom it is processed.
• Right to access – you have the right to access the data collected from or about you, including your right to request and obtain a copy of your Personal Data.
• Right to rectification – you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
• Right to erasure – in certain circumstances you can request for your Personal Data to be erased from our records.
• Right to restrict processing – where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
• Right to object to processing – in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
• Right to object to automated processing – you have the right to object to automated Processing, including profiling, and not to be subject to a decision based solely on automated Processing where it produces legal effects concerning you.
• Right to data portability – you have the right to obtain your Personal Data in a machine-readable format, or where feasible, as a direct transfer to another Processor.
• Right to lodge a complaint – if we refuse your request under these rights, we will explain why. If you are not satisfied, please contact us.
• Right to the help of a supervisory authority – you have the right to the help of a supervisory authority and other legal remedies such as claiming damages.
• Right to withdraw consent – you have the right to withdraw any consent you have given for Processing of your Personal Data.

Information you have provided us with. This might be your email address, name, billing address, home address, and other information necessary for booking an appointment or delivering a service to you.

Information automatically collected about you. This includes information automatically stored by cookies and other session tools, such as your IP address. This information is used to improve your experience of our website.

Information from our partners. We may gather information from trusted partners who have confirmed they have legal grounds to share that information with us.

Publicly available information. We might gather information about you that is publicly available.

We use your Personal Data in order to:

• Provide our service to you – for example registering your details, providing you with the products and services you have requested, and communicating with you in relation to those services.
• Enhance your experience with us.
• Fulfil an obligation under law or contract.

We use your Personal Data on legitimate grounds and/or with your consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data to identify you, to provide you with a service, and to communicate for booking or invoicing purposes.

On the ground of legitimate interest, we Process your Personal Data to administer our records and improve the quality of the service we provide.

With your consent, we Process your Personal Data to send you information you have asked to receive, and for any other purpose we have asked your consent for.

We do not share your Personal Data with strangers. We would only work with processing partners who are able to ensure an adequate level of protection for your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so, or where you have consented to it.

We do our best to keep your Personal Data safe:

• We use safe protocols for communication and transferring data (this site runs under HTTPS).
• We use anonymising and pseudonymising where suitable.
• We monitor our systems for possible vulnerabilities and attacks.

Even though we try our best, we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches, and to notify you if there is a threat to your rights or interests.

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

We use cookies and/or similar technologies to analyse how the website is used and to improve your experience. A cookie is a small text file stored on your computer; only we can access the cookies created by our website. You can control your cookies at the browser level, though disabling cookies may affect how the website works.

• Necessary cookies – required for you to use important features of the website. These do not collect personal information.
• Functionality cookies – make using the website more convenient and personalised.
• Analytics cookies – used to measure and improve the use and performance of our website (we use Google Analytics for this purpose).

We do not currently run any third-party advertising on this website.

Supervisory Authority – for UK data protection matters, the supervising authority is the Information Commissioner's Office (ico.org.uk), the UK's independent authority set up to uphold information rights.

Contact – for all enquiries relating to this policy, please contact us at:

Mr Jignesh Patel
Ramsay Oaks Hospital, 120 Mile End Road, Colchester, CO4 5XR
mrjigneshpatel@email.com

We reserve the right to make changes to this Privacy Policy.

Last updated on 9 September 2026.